How rackscale integration can help your customers get productive faster

Supermicro’s rack integration and deployment service can help your customers get productive sooner.


  • April 12, 2023 | Author: Peter Krass
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How would your key data-center customers like to improve their server performance, speed their rate of innovation, and lower their organization’s environmental impact—all while getting productive sooner?

Those are among the key benefits of Supermicro’s rack integration and deployment service. It’s basically a one-stop shop for a defined process with experts to design and create an effective and efficient cloud and enterprise hardware solution.

Supermicro’s dedicated team can provide everything from early design to onsite integration. That includes design, assembly, configuration, testing and delivery.

Hardware covered by Supermicro’s rack integration service includes servers, storage, switches and rack products. That includes systems based on the latest 4th Generation AMD EPYC server processors. Supermicro’s experts can also work closely with your customer to design a test plan that includes application loading, performance tuning and testing.

All these can be used for a wide range of optimized solutions. These include AI and deep learning, big data and Hadoop refreshes, and vSAN.

Customers of Supermicro’s rackscale systems can also opt for liquid cooling. This can reduce your customer’s operating expenses by more than 40%. And by lowering fan speeds, liquid cooling can further reduce their power needs, delivering a PUE (power usage effectiveness metric) of close to 1.0. All that typically provides an ROI in just 1 year, according to Supermicro.

Five-phase integration

When your customers work with Supermicro on rack integration, they’ll get support through 5 phases:

  • Design: Supermicro learns your customer’s business problems and requirements, develops a proof-of-concept to validate the solution, then selects the most suitable hardware and works with your customer on power requirements and budgets. Then it creates a bill of materials, followed by a detailed rack-level engineering diagram.
  • Assembly: Supermicro technicians familiar with the company’s servers assemble the system, either on your customer’s site or pre-shipment at a Supermicro facility. This includes all nodes, racks, cabling and third-party equipment.
  • Configuration: Each server’s BIOS is updated, optimized and tested. Firmware gets updated, too. OSes and custom images are pre-installed or deployed to specific nodes as needed.
  • Testing: This includes a performance analysis, a check for multi-vendor compatibility, and full rack burn-in testing for a standard 8 hours.
  • Logistics: Supermicro ships the complete system to your customer’s site, can install it, and provides ongoing customer service.

Big benes

For your customers, the benefits of working with Supermicro and AMD can include better performance per watt and per dollar, faster time to market with IT innovation, a reduced environmental impact, and lower costs.

Further, once the system is installed, Supermicro’s support can significantly reduce lead times to fix system issues. The company keeps the whole process from L6 to L12 in-house, and it maintains a vast inventory of spare parts on campus.

Wherever your customers are located, Supermicro likely has an office nearby. With a global footprint, Supermicro operates across the U.S., EMEA and Taiwan. Supermicro has invested heavily in rack-integration testing facilities, too. These centers are now being expanded to test rack-level air and liquid cooling.

For your customers with cloud-based systems, there are additional benefits. These include optimizing the IT environment for their clouds, and meeting co-location requirements.

There’s business for channel partners, too. You can add specific software to the rack system. And you can work with your customer on training and more.

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